We have FREE SHIPPING on all orders within the contiguous US.We ship the Live product on Monday and Tuesday, with a required hold at your local post office. Tuesday orders received by 9 a.m. CT will be included in the shipments for the week. If you order after 9 a.m. CT your order will ship on the following Monday. Please provide your phone number at checkout so you can be contacted by your local post office. This is our guaranteed arrive alive shipping process. If your product being picked up from the post office is not alive, send us a picture within 2 hours of picking it up, and we will ship you a replacement order ASAP. Keep in mind that we will not ship again until the following Monday. If you require delivery direct to you, we are not able to guarantee them to still be alive. The reason is if these are put into a mailbox at 80 degrees they will not be alive when you get home.
We ship all other products daily Monday - Friday via USPS, direct to you.
If you have placed an order for live and other products - dried, bedding or FRASS - we will ship the entire order following the live shipping procedures listed above.